Jrumz Bluetooth Adapters with Charging case ONLY (Earphones not included)
Description
SPECS
Key Features of Our Earphones:
- Advanced 10-Driver Technology: Experience exceptional sound quality with a combination of 1 dynamic and 4 balanced armature drivers.
- Custom Detachable Full Shell: Personalize your earphones with a custom detachable full shell, available for purchase in various vibrant colors. Refer to our product guide for more details.
- Versatile Connectivity: Comes with a 3.5mm wired cable for seamless connection to your devices.
- Optimal Performance: Designed with 24 ohms impedance and 109 dB sensitivity for balanced audio output.
- Peace of Mind: Enjoy a 1-year manufacturer warranty included with your earphones, ensuring reliability and satisfaction.
How it Works
Customization Process
Custom Jrumz in-ear monitors are individually crafted to fit the unique shape of your ears. They require a process called ear impression, where a mold is taken of your ears to create a custom-fit design. This ensures maximum comfort, noise isolation, and optimal sound quality tailored specifically to your ears. Ear impressions are free with Jrumz purchase. Here are the steps:
- Place your order for your Jrumz custom earpiece online.
- Once you place an order, one of our client service specialists will contact you directly to schedule an appointment with a Jrumz preferred Audiologist near you within 72 hours.Â
- The Audiologist will safely take an impression of your ear and send it to our lab for printing and design.
- Custom orders may take 4-8 weeks for processing and production. However, this time frame depends on the time period in which we receive your ear impressions via mail (typically within 7 business days) or email (which is much faster).
- Once we have completed customization of your earphones we will ship your package directly to you so you can begin to enjoy.
Free Shipping
We offer free shipping on orders over $100 including custom orders.
Custom orders may take 4-8 weeks for processing and production. However, this time frame depends on the time period in which we receive your ear impressions via mail (typically within 7 business days) or email (which is much faster).
On the other hand, non-custom Jrumz in-ear monitors are pre-made and come with standard ear tips that may not provide the same level of customized fit and comfort. Non-custom orders processed here will take 1-3 business days to arrive. All orders over $100 will be processed with free 2 day shipping.
Local pickup is offered Monday to Friday from 9 am to 5 pm at our Jrumz Headquarters in New Orleans. Our address is 1901 Manhattan Blvd, Regus Building D, Harvey, LA 70058. You will be notified when your item is ready for pickup. Please note that we are not a retail store, and visits are only permitted for order pickup purposes.
Repair Process
Share some content to your customers about your products.We are comited to keeping your product functioning optimally.
As a new company, we understand that unforeseen circumstances may arise. If you encounter any issues with your Jrumz product, whether it's a defect in materials or workmanship, we're committed to providing repair services to get you back to enjoying your music as soon as possible.
Here's how our repair process works:
- Assessment: Start by contacting our customer support team at jrumz@jrumzworld.com to report the issue with your Jrumz product. Our friendly and knowledgeable representatives will guide you through the process and provide assistance with troubleshooting, if necessary.
- Authorization: Once we've assessed the issue with your Jrumz product, we'll determine if it's eligible for repair under our warranty or if it requires out-of-warranty service. If your product is covered under warranty, we'll provide you with an authorization number and instructions on how to proceed. If it's out of warranty, we'll provide you with a quote for the repair services.
- Repair: Once you've received authorization for repair, you can ship your Jrumz product to our repair center at the following address:
Attention: Repairs
Jrumz Ear Wear
1901 Manhattan Blvd
Building D Suite 206
Harvey, LA 70058
Please ensure that your product is securely packaged to prevent any damage during transit.
- Evaluation: Upon receiving your product, our skilled technicians will evaluate the issue and perform the necessary repairs using genuine Jrumz parts and components. We'll keep you informed throughout the process and provide updates on the status of your repair.
- Return: Once your Jrumz product has been repaired, we'll carefully package it and ship it back to you using a secure and trackable shipping method. You'll receive notification and tracking information so you can monitor the return shipment.
Warranty Coverage:
Our products are backed by a 12 month manufacturer warranty against defects in materials and workmanship. This warranty covers repair or replacement of your Jrumz product in the event of any issues arising from normal use. Please refer to the warranty documentation included with your product for specific terms and conditions.
Out-of-Warranty Service:
If your Jrumz product is no longer covered under warranty, we offer repair services at a reasonable cost. Our goal is to provide you with high-quality repairs that restore your product to its optimal performance.
Customer Satisfaction:
At Jrumz, your satisfaction is our top priority. If you have any questions or concerns about our repair services, please don't hesitate to contact us. Our dedicated customer support team is here to assist you every step of the way and ensure that your Jrumz experience is nothing short of exceptional.
Return Policy
30 -Day Money Back Guarantee
Non custom items purchased at the Jrumz Store follow a standard return policy and may be returned within 30 calendar days from the date you received it. Only items that have been purchased directly from Jrumz Ear Wear, either online or at an actual Jrumz Ear Wear Retail Store, can be returned to Jrumz. Jrumz products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.
To be eligible for a return, your item must:
- Be unused and in the same condition that you received it.
- In the original packaging- repackaged with all the cords, adapters and documentation that were included when you received it.
- Needs to have the receipt or proof of purchase.
Returned items should be shipped to the following address:
Attention: Returns (Order #)
Jrumz Ear Wear
1901 Manhattan Blvd
Building D Suite 206
Harvey, LA 70058
Due to the nature of our manufacturing process, our custom earpiece products are not returnable for exchange, credit or refund. However, we promise to work closely with you to make necessary standard modifications.
Elevate Your Style- Complete the Look
Elevate your style and safeguard your custom and non-custom earphones with flair by adding a sleek Jrumz engraved hard case to complete your look.
Protect your Buds
The Jrumz earbud hard case offers a reliable solution for keeping your earbuds safe and protected from damage. With its sturdy construction and compact design, it's the perfect accessory for ensuring your earbuds stay secure wherever you go.
Jrumz XP Earbud Case
Pickup available at New Orleans, LA
Usually ready in 24 hours
Jrumz XP Earbud Case
New Orleans, LA
1901 Manhattan Boulevard
Regus Building D Suite 206
Harvey LA 70058
United States
FAQ
Have more questions about our products? Check out the most frequently asked questions.
How long will it take to get my orders?
Orders processed here will take 1-3 business days to arrive with free 2 day shipping.
Delivery details will also be provided in your confirmation email.
What are Jrumz made out of?
Jrumz are custom in-ear pieces made from our patented silicone formula.
Can Jrumz be exposed to water, air or light?
Yes, Jrumz may be exposed to water, air or light.
Do I need to have an ear impression before ordering my Jrumz?
No. Ear impressions are free with Jrumz purchase. Place your order for your Jrumz custom earpiece online.
Once you place an order, one of our client service specialists will contact you directly to schedule an appointment with a Jrumz preferred Audiologist near you.
How can I become a Jrumz preferred Audiologist?
Jrumz is actively recruiting Audiologists around the U.S. to join our team. If you are interested in becoming a Jrumz preferred Audiologist, please send an email to jrumz@highlevelhearing.com.
30-Day Money Back Guarantee
We understand that sometimes things change. Non custom items purchased at the Jrumz Store follow a standard return policy and may be returned within 30 calendar days from the date you received it.
Only items that have been purchased directly from Jrumz Ear Wear, either online or at an actual Jrumz Ear Wear Retail Store, can be returned to Jrumz.
Jrumz products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.
Please review our refund policy for more information.
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