XP02 - Expression Plus Wireless Earbuds

Experience the Ultimate High Performance Earbud

Introducing the Jrumz XP02 – a pinnacle of discreet, professional design. Tailor-made for everywhere from  busy work environments to gym workouts, these inconspicuous earbuds boast a sleek, stylish exterior that seamlessly blends into any setting.

Experience lightweight comfort with a secure behind-the-ear fit, ensuring stability during extended wear and rigorous workouts. Say goodbye to worries about earbuds falling out.

Power through your day with an impressive 48-hour battery charge. Rest easy with our 12-month warranty, offering coverage for any unforeseen issues that may arise.

The Jrumz XP02 offers versatile usage as a hybrid audio device, seamlessly transitioning between wired and wireless modes for your convenience. Whether you prefer the freedom of wireless connectivity or the reliability of a wired connection, the XP02 adapts to your audio needs with ease.

• Design: Sleek and discreet, blending seamlessly into any professional setting.
• Fit: Secure behind-the-ear fit for stability during extended wear and rigorous workouts, minimizing worries about earbuds falling out.
• Battery Life: Impressive 48-hour battery charge for extended usage without frequent recharging interruptions.
• Audio Quality: Premium sound quality delivering incredible and super clear audio, eliminating the need for frequent volume adjustments.
• Warranty: 12-month warranty coverage for any unforeseen issues, ensuring peace of mind.
• Customization: Option to use custom silicone tips for tailored fit, maximizing comfort and performance.
• Comparison: Stands out against industry giants like AirPods Pro, Jabra Elite, and Powerbeats Pro with exceptional clarity and unparalleled audio quality, making it the ultimate choice for those prioritizing both design and performance.

We offer free shipping.

We currently offer free shipping on this product. Non-custom orders processed here will take 1-3 business days to arrive. All orders over $100 will be processed with free 2 day shipping.

An email confirmation will be sent to the email address given on your order once the order has been dispatched.

Local pickup is offered Monday to Friday from 9 am to 5 pm at our Jrumz Headquarters in New Orleans. Our address is 1901 Manhattan Blvd, Regus Building D, Harvey, LA 70058. You will be notified when your item is ready for pickup. Please note that we are not a retail store, and visits are only permitted for order pickup purposes.

We are comited to keeping your product functioning optimally.

As a new company, we understand that unforeseen circumstances may arise. If you encounter any issues with your Jrumz product, whether it's a defect in materials or workmanship, we're committed to providing repair services to get you back to enjoying your music as soon as possible.

Here's how our repair process works:

1. Assessment: Start by contacting our customer support team at jrumz@jrumzworld.com to report the issue with your Jrumz product. Our friendly and knowledgeable representatives will guide you through the process and provide assistance with troubleshooting, if necessary.
2. Authorization: Once we've assessed the issue with your Jrumz product, we'll determine if it's eligible for repair under our warranty or if it requires out-of-warranty service. If your product is covered under warranty, we'll provide you with an authorization number and instructions on how to proceed. If it's out of warranty, we'll provide you with a quote for the repair services.
3. Repair: Once you've received authorization for repair, you can ship your Jrumz product to our repair center at the following address:

Attention: Repairs
Jrumz Ear Wear
1901 Manhattan Blvd
Building D Suite 206
Harvey, LA 70058

Please ensure that your product is securely packaged to prevent any damage during transit.

1. Evaluation: Upon receiving your product, our skilled technicians will evaluate the issue and perform the necessary repairs using genuine Jrumz parts and components. We'll keep you informed throughout the process and provide updates on the status of your repair.
2. Return: Once your Jrumz product has been repaired, we'll carefully package it and ship it back to you using a secure and trackable shipping method. You'll receive notification and tracking information so you can monitor the return shipment.

Warranty Coverage:
Our products are backed by a 12 month manufacturer warranty against defects in materials and workmanship. This warranty covers repair or replacement of your Jrumz product in the event of any issues arising from normal use. Please refer to the warranty documentation included with your product for specific terms and conditions.

Out-of-Warranty Service:
If your Jrumz product is no longer covered under warranty, we offer repair services at a reasonable cost. Our goal is to provide you with high-quality repairs that restore your product to its optimal performance.

Customer Satisfaction:
At Jrumz, your satisfaction is our top priority. If you have any questions or concerns about our repair services, please don't hesitate to contact us. Our dedicated customer support team is here to assist you every step of the way and ensure that your Jrumz experience is nothing short of exceptional.

30 -Day Money Back Guarantee

Non custom items purchased at the Jrumz Store follow a standard return policy and may be returned within 30 calendar days from the date you received it. Only items that have been purchased directly from Jrumz Ear Wear, either online or at an actual Jrumz Ear Wear Retail Store, can be returned to Jrumz. Jrumz products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.

To be eligible for a return, your item must:

• Be unused and in the same condition that you received it.
• In the original packaging- repackaged with all the cords, adapters and documentation that were included when you received it.
• Needs to have the receipt or proof of purchase.

Returned items should be shipped to the following address:

Attention: Returns (Order #)

Jrumz Ear Wear
1901 Manhattan Blvd
Building D Suite 206
Harvey, LA 70058